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  Transforming Tech Woes Into Votes
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ContributorServo 
Last EditedServo  Feb 07, 2004 12:09pm
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MediaNewspaper - Washington Post
News DateSaturday, February 7, 2004 06:00:00 AM UTC0:0
DescriptionSEATTLE -- For Myra Bronstein, the news that she had been laid off from the best job she ever had came on a Friday last May.

The following week, she was back at work, having been told that if she wanted to receive her full severance package, she would have to train her replacements. They had flown in from India just for the occasion.

In a tense meeting called by management at telecommunications firm WatchMark Corp., the Indian workers sat across the table from the approximately 20 Seattle-area employees they would replace. "The quality assurance manager stood up and in a very perky way said, " 'This is my old staff, and this is my new staff,' " said Bronstein, who spent three years at WatchMark testing software. "The old staff was just trying not to cry."

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