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NC insurer says timing of mailings unfortunate
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Contributor | RP |
Last Edited | RP Oct 30, 2009 01:03pm |
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Category | Oops |
News Date | Wednesday, October 28, 2009 07:00:00 PM UTC0:0 |
Description | Even Blue Cross and Blue Shield of North Carolina acknowledges that its timing on two recent mailings was unfortunate.
The News&Observer of Raleigh reported that customers first learned their rates will rise by an average of 11 percent next year.
Then they got a flier urging them to send an enclosed preprinted, postage-paid note to Sen. Kay Hagan denouncing what the company says is unfair competition that would be imposed by a government-backed insurance plan. Congress is likely to consider that public option as it debates the health care overhaul.
Indignant Blue Cross customers, complaining that their premium dollars are funding the campaign, have called Hagan's office to voice support for a public option. They've marked through the Blue Cross message on their postcards and changed it to show they support the public option, then mailed the cards.
"I hope it backfires," said Mark Barroso, a documentary film maker in Chatham County who is a Blue Cross customer and recipient of the mailings. "I'm doing everything I can to make sure it does."
Beth Silberman of Durham said she "went sort of bonkers" about the mailing. "You're hostage to them, and then they pull this," she said. "My new premiums are funding lobbying against competition. It's pretty disgusting." |
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